Let's Build Something Together
Whether you need technical specs, custom solutions, or fast delivery--our team is ready to support your project.
Core Contact Information
Phone
+86 138 0013 8000Address
No. 123 Industrial Park, Manufacturing District, Guangdong, China
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Emergency Communication
Need immediate assistance? Connect with our team through these channels.
Business Hours
Our team is available to support your projects during these hours.
Time Zone
China Standard Time (UTC+8)
Frequently Asked Questions
Common questions about working with us.
What is your Minimum Order Quantity (MOQ)?
For standard stock products, we typically have no MOQ--you can order small quantities for testing. For custom molding projects, MOQ depends on tooling costs and complexity, usually starting from 500-1000 pieces. Contact us to discuss your specific requirements.
Do you have quality certifications?
Yes, we maintain ISO 9001 quality management certification and can provide material certifications (RoHS, REACH, FDA-grade silicone) upon request. We follow strict inspection protocols and can accommodate third-party testing requirements for critical applications.
What is the typical lead time?
For in-stock products, we can ship within 3-5 business days. Custom molding projects require tooling development (2-3 weeks) plus production time (1-2 weeks depending on volume). Rush orders may be accommodated--please discuss your timeline with our team.
Can you help with material selection?
Absolutely. Our engineering team can recommend the optimal material (NBR, EPDM, silicone, etc.) and hardness (Shore A) based on your application requirements--such as temperature range, chemical exposure, load-bearing needs, and environmental conditions. We provide technical consultation at no cost.
Do you ship internationally?
Yes, we have extensive experience with international shipping to North America, Europe, Asia, and other regions. We can arrange FOB, CIF, or DDP terms depending on your preference, and handle all necessary export documentation and customs compliance.
What information do you need for a quotation?
To provide an accurate quote, we need: dimensions (or drawings), material preference, hardness requirements, estimated annual volume, and any special performance requirements (e.g., oil resistance, temperature range). The more details you provide, the faster we can respond with a precise quotation.