Privacy Policy
Your data security and privacy are fundamental to our business operations. This policy outlines how we collect, use, and protect your information when you engage with our services.
1. Data Collection Scope
We collect only the information necessary to process your business inquiries and fulfill service requests. This includes:
- • Contact Information: Company name, work email address, phone number, and job title
- • Project Details: Technical specifications, material requirements, volume estimates, and application descriptions
- • Communication Records: Email correspondence, quotation requests, and technical documentation exchanges
All data is collected through voluntary form submissions on our website or direct business communication channels.
2. Data Usage Purpose
Your information is used exclusively for legitimate business purposes related to your inquiry:
- • Processing quotation requests and providing technical specifications
- • Following up on project requirements and order fulfillment
- • Delivering product samples, technical documentation, and quality certificates
- • Providing after-sales support and addressing quality concerns
- • Maintaining records for compliance with industrial standards and export regulations
We do not use your data for marketing purposes without explicit consent, and we never engage in unsolicited promotional activities.
3. Confidentiality Commitment
We are committed to protecting your business information with the highest standards of confidentiality:
No Third-Party Sharing
Your data is never sold, rented, or disclosed to external parties for commercial purposes.
Internal Access Control
Only authorized personnel directly involved in your project have access to your information.
Secure Storage
All data is stored on encrypted systems with regular security audits and backup protocols.
NDA Compliance
We honor all non-disclosure agreements and confidentiality clauses in business contracts.
Legal Exceptions: We may disclose information only when required by law, court order, or government regulation--and only to the extent legally mandated.
4. Your Data Rights
You retain full control over your personal and business information. You have the right to:
Access Your Data
Request a copy of all information we hold about you and your company at any time.
Update or Correct Information
Notify us of any changes to your contact details, company information, or project specifications.
Request Data Deletion
Ask us to permanently remove your information from our systems (subject to legal retention requirements).
Withdraw Consent
Opt out of future communications or data processing activities not essential to ongoing business obligations.
How to Exercise Your Rights
To access, modify, or delete your data, please contact us directly:
Last Updated: January 2024
We reserve the right to update this policy to reflect changes in legal requirements or business practices. Material changes will be communicated via email to registered contacts.